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Frequently Asked Questions

Q. What color options do I have for my shirt?
Q. What types of graphics can I put on my shirt?
Q. What types of files do you accept for artwork?
Q. What is your minimum order?
Q. Do you give quantity discounts?
Q. How long does it take to ship a shirt?
Q. What is the cost of shipping?
Q. What is your return policy?
Q. Do you have a size chart?
Q. How do Running Banana shirts fit?
Q. Can I see a proof?
Q.  I notice you have various logos on your logowear section.  Can I put my club’s/team’s/company’s/etc. logo on your site?
Q. How much do your shirts cost?
Q. I have a question not answered here.  Who do I contact?

 

Q. What color options do I have for my shirt?  
A. Running Banana only offers white shirts.  We dye your graphics into the fabric of the shirt so that the shirt retains all of the performance capabilities to wick sweat and breathe.  Silk screening and other printing methods destroy these abilities where the graphics are applied. 
 
However, because we dye the graphics into the shirts, we can only offer white shirts since they will not shift the colors in the graphics.  In other words, if we offered a yellow shirt and dyed in a blue graphic, the color would be some shade of green.  
 
Q. What types of graphics can I put on my shirt?  
A. You can put anything you want on a shirt, including text, logos, photographs, and custom artwork.  If you have questions, send us an email and attach your artwork before you order.
 
Q. What types of files do you accept for artwork?  
A. We prefer high-resolution (300 ppi) Photoshop psd files. If you provide a Photoshop file, it is best if the graphics layers are merged and flattened so the graphic is all on one layer. 
 
We also accept pdf, eps, tiff, png, bmp, gif and jpg.  Microsoft Word files will NOT work on the website and should be converted to Adobe PDF format prior to uploading the graphic to the website. 
 
We can only print one graphic per side of the shirt. However, you may combine several elements into a single graphic prior to uploading it on your order.
 
We are not able to print on the sides or sleeves of shirts.
 
Our maximum printable area per side is 7.8 inches by 10.5 inches. That may be either 7.8 wide and 10.5 high or 10.5 wide and 7.8 high. Of course, your graphic may be smaller than these dimensions, and we can scale your graphic to your specifications within these parameters.
 
While we cannot guarantee color matching, creating your artwork using RGB (instead of CMYK) will achieve better color matches.
 
Q. What is your minimum order?  
A. One!  That’s right, you can customize and order a single shirt!
 
Q. Do you give quantity discounts?  
A. Running Banana does not give quantity discounts.  Our costs are the same for each shirt we print, regardless of quantity.
 
Q. How long does it take to ship a shirt?  
A. Upon receipt of your order, it takes approximately 3 weeks to ship your shirt.  If you need your shirt rush-shipped, please contact us before placing your order to make special arrangements.
 
Q. What is the cost of shipping?  
A. For orders within the United States, we charge a flat fee of $5.00 for orders of up to five shirts and an additional $1.00 for each shirt over five. We ship via the U.S. Post Office’s first class mail service.  For large orders, we may make special shipping arrangements.
 
Q. What is your return policy?  
A. Each of our shirts is custom dyed to your specifications. As a result, we can not offer returns or exchanges. However, if Running Banana makes an error in processing your order, we will make it right. If you have any questions or concerns, please contact us prior to placing your order.
 
Q. Do you have a size chart?  
Yes! Please take a look at it when ordering a shirt because different shirts fit differently.  You can find the size chart here: Custom Running Shirt Size Chart
 
Q. How do Running Banana shirts fit?  
A. Each Running Banana shirt style fits differently.  Please check the size chart to verify your size.  If you are on the fence about a size, we suggest that you order towards the larger size.  (For instance, if you think a medium might be right for you, but are worried it will be tight, go ahead and order the large.)  

Q. Can I see a proof?  
A. Yes! We can email you a proof of your final artwork with the dimensions of the artwork PRIOR to printing your shirt.  Just respond to your order confirmation and let us know that you want to see a proof before we go to print.
 
Our email proofs are only meant to be a visual tool for you to see how your artwork will look on your shirt.  The colors you see on your screen may vary significantly from the final product.  We cannot guarantee color matching, but we will try our best to match your requested color.
 
Q.  I notice you have various logos on your logowear section.  Can I put my club’s/team’s/company’s/etc. logo on your site?  
A.  Lucky for you, that’s what this section is made for!  Please contact us if you would like for people to order shirts with specified logos.  We’ll be happy to go over the details and see if Running Banana’s logowear section is right for you.
 
Q. How much do your shirts cost?  
A.  You may use unlimited colors in your graphic for the same price.
 
For short sleeve shirts and singlets, the pricing is:
 
$31.00 each for graphics on one side only
$35.00 each if graphics are on both sides of the shirt.
 
Of course, this includes the shirt, and we do not charge any set-up fees.
 
For long sleeve shirts, the prices are:
 
$36.00 each for graphics on one side only
$40.00 each if graphics are on both sides of the shirt.
 
Q. I have a question not answered here.  Who do I contact?  
A. You can email us at info@runningbanana.com.  We will return your email within 24 to 48 hours.

 

 

 

 

 

 

 

 

 

 

 


 

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